Returns & Exchanges
At laurel denise, we want you to love your purchase; if you are not completely satisfied, we accept returns on unused and unopened items within 30 days of delivery. Please note that personalized or final sale items are not eligible for return or exchange.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging to ensure they are protected during transit and include your packing slip.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing